- How does Voyando work?
On Voyando you can submit your preferences for your ideal holiday in three simple steps: where would you like to go, when would you like to leave, and what are your preferences? Finally, you indicate what you would like to spend for the best advice: from 5 to 150 dollars/euros.
Voyando can also help you book single flights or hotels. When we receive your wishes, we will do the searching for you. We turn to the help of our Travel Experts. They know exactly where to look to get you the best deal. We have several experts working at the same time to compose the cheapest trip for you. This creates a win-win situation: the expert is rewarded for his knowledge and you save yourself valuable time and a lot of annoyance.
Within a short time you will receive the proposals of our Travel Experts, handy and conveniently arranged. You can view these proposals comfortably and choose your favorite option. The selected expert is rewarded and will supply you with detailed booking instructions to efficiently book your trip.
- I want to post a question, how does it work?
Go to our homepage and choose the type of travel you would like to book (a flight, a hotel or a package). Fill in your preferences and the amount you would like to spend on the best advice. After completing the payment, your question will be published on our site.
- Can I edit my question?
Directly after your question was published on our site, we already contacted a lot of experts who started searching for you based on the specified preferences. Small changes, like the return date, are ok (use the comments for these), but big changes, like destination, type of travel, etc, would require a new question. Or you can contact us for closing the question and adding the balance to your account. We can decide not to refund given specific circumstances (e.g. already a lot of proposals and time invested by the experts).
- How do I pay the reward for my question?
We accept all major creditcards and PayPal.
- Can I withdraw my question?
Yes, please contact us and explain why you want to cancel. In general, we refund the reward by adding it to your balance. We can decide not to refund given the circumstances (e.g. already a lot of proposals and time invested by the experts). You can use the balance to post a new travel question.
- What if I don’t like any of the proposals?
The experts are here to help. Please use the comment to say what you like and don’t like about the proposals and the experts will try to give better advice.
- What if none of the proposals are to my satisfaction?
Keep trying to communicate with the experts to resolve this situation. You can also extend your question. If you see no progression in this situation you can contact us and ask for a refund. It will be added to your balance so you can use it for a new question. You can also request a pay out (through a refund on you creditcard or using PayPal).